Our Mission Statement

“Promoting the independence, health, recovery, and community integration of persons with mental health and/or addictions challenges through advocacy, education and a broad range of case management and housing support services”.


Madison’s values


We esteem our clients and our staff and treat them fairly and with consideration at all times.

Commitment to recovery

Our work is rooted in the principles of the Recovery Model: hope, self-determination and connection.

Co-operation and Collaboration

Our clients are our partners. Their active participation informs and strengthens our organization.  We recognize that we can serve our clients best by working in partnership and collaboration with other agencies and our funders.

Accountability and Transparency

We answer to our clients, our funders and our partners for the results we achieve as responsible stewards of the programs entrusted to us.  We promote the open and honest sharing of knowledge and information, while protecting the privacy of individuals.

Guiding principles

Madison’s work is rooted in the Recovery Model. We believe that:

  • Recovery is aided by a safe & secure base; through quality housing.
  • Recovery is fostering a sense of meaning & building coping skills.
  • Recovery means believing in & building hope for a brighter future.
  • Recovery requires empowerment in one’s life and in one’s care.
  • Recovery needs social supports when times are good or tough.
  • Recovery is getting to know and appreciate one’s self.
  • Recovery means feeling socially included.