Since 1977, Madison Community Services has been providing evidence based supportive housing, congregate care home. We now provide a total of 188 units to our client-tenants, in addition, we provide high intensive needs supportive housing that have engagement and support workers 24/7. The housing programs support clients with their individual needs, three nutritious meals prepared on site, mental health case management and others supports in collaboration with partner.

Madison Community Services manages tenant relations by prioritizing a Housing First approach and eviction prevention strategy by providing stable, permanent housing as the foundation for individuals to improve their overall Mental Health and well-being. This approach is non-judgmental, client-centered, and focused on meeting clients’ needs with respect and dignity. Madison Community Services works closely with clients to ensure that they have access to necessary support services, such as mental health care, and life skills training, regular check-ins with clients, mediation to resolve conflicts, and flexible rent payment plans.

Two integral pieces that are very important for people that suffer from mental health challenges is acquiring and successfully maintaining housing. Without stable housing, it is extremely difficult for an individual to accomplish any other goals. In 1977, Madison was the first agency to provide supportive housing to clients experiencing mental health challenges as well as homelessness. We now provide a total of 160 units to our client -residents. Madison operates seven homes which provide congregate living in a supportive housing setting to 46 client-residents. In addition, Madison has partnerships with Mainstay Housing, St. Clare’s Multifaith Housing, and private landlords which gives Madison the opportunity to offer bachelors and one-bedroom units to clients who require medium support and prefer to live independently.

Madison supportive housing in three different categories

  • Pathway to Home

The housing program offers of 24/7 intensive on-site high support housing for long-term users of the shelter system who have complex mental health and/or intellectual and developmental disabilities as well as physical health and other challenges. Over 96% of clients enrolled in our program have been able to be successful and maintain their housing after long periods of homelessness.

  • Congregagete housing

Madison maintained a portfolio of 7 independent congregate living houses, which house almost 50 clients. Madison focuses on societal integration by providing services 9-5 pm. Clients cook for themselves and meet their own activities of daily living with minimal supervision and are integrated in the communities.

  • Partners housing

Madison provides housing in collaboration with its partners like Houseling and Mainstay, St. Claires, TCH, CAMH and Habitat for clients who have been homeless and in the homeless shelters for protracted period across GTA.

  • Private landlord

Madison works with private landlord across the Toronto to offer bachelors, one-bedroom and two-bedroom units to clients who require medium-high support and prefer to live independently

Client Testimonials

I have lived in a Madison house for several years. Madison Community Services is compassionate, organized and active. Tenants, staff and board work together and solve problems.


I live in Madison housing. I get support and enjoy living with Madison Community Services. I can’t get any better than Madison Community Services.